| # | Acquired | Date | Type | Status | Price | |
|---|---|---|---|---|---|---|
| 1 |
Ciboodle
Multi-channel Contact Center Software
|
2012-07-10 | Acquisition | Complete | — | Deal → |
| 2 |
Trinicom
Customer contact software
|
2012-04-24 | Acquisition | Complete | — | Deal → |
| 3 |
Overtone
Overtone offers a listening system that delivers consumer insights, brand perfor…
|
2011-04-05 | Acquisition | Complete | — | Deal → |
| 4 |
Lagan Technologies
Lagan Technologies designs and delivers enterprise case management solutions to …
|
2010-11-04 | Acquisition | Complete | — | Deal → |
| 5 |
Hipbone
Hipbone offers iCARE, an analytical customer relationship management software su…
|
2004-01-01 | Acquisition | Complete | — | Deal → |
| 6 |
Broadbase
Broadbase Software a provider of e-business analytic solutions.
|
2001-04-11 | Merge | Complete | $75.8M | Deal → |
| 7 |
Servicesoft Technologies
Servicesoft Technologies is a provider of Internet Customer Service softwar.
|
2000-12-18 | Acquisition | Complete | $268.0M | Deal → |
| 8 |
Silknet
Silknet Software is a provider of enterprise level customer service system for t…
|
2000-02-07 | Acquisition | Complete | $4.2B | Deal → |