21
Total deals
$2.9B
Total value
$266.2M
Avg deal
$955.0M
Largest
| # | Acquired | Date | Type | Status | Price | |
|---|---|---|---|---|---|---|
| 1 |
Cognigy
Cognigy is an enterprise conversational AI platform designed to automate custome…
|
2025-07-28 | Acquisition | Complete | $955.0M | Deal → |
| 2 |
Verse.ai
The most powerful AI platform for business conversations
|
2024-10-10 | Acquisition | Complete | — | Deal → |
| 3 |
LiveVox
LiveVox combines omnichannel communications, CRM, and WFO to provide an agent an…
|
2023-10-04 | Merge | Complete | $350.0M | Deal → |
| 4 |
AtlasRTX
AtlasRTX provides relevant, on-demand interaction services with customers and pr…
|
2022-11-01 | Acquisition | Complete | — | Deal → |
| 5 |
Moxie
goMoxie is a customer guidance platform ushering in new customers and increasing…
|
2021-08-11 | Acquisition | Complete | — | Deal → |
| 6 |
MindTouch
MindTouch is cloud software that provides self-service customer experiences that…
|
2021-04-20 | Acquisition | Complete | — | Deal → |
| 7 |
Brand Embassy
Brand Embassy is an omnichannel cloud-based customer service platform providing …
|
2019-05-16 | Acquisition | Complete | $33.5M | Deal → |
| 8 |
Mattersight
Mattersight is an enterprise analytic company that provides SaaS-based enterpri…
|
2018-04-26 | Acquisition | Complete | $90.0M | Deal → |
| 9 |
WorkFlex Solutions
WorkFlex Solutions provides call center workforce optimization software to BPO f…
|
2017-10-11 | Acquisition | Complete | — | Deal → |
| 10 |
NICE inContact
NICE inContact makes it easy and affordable for organizations around the globe t…
|
2016-05-18 | Acquisition | Complete | $940.0M | Deal → |
| 11 |
Nexidia
Nexidia provides big data solution for turning customer interactions into valuab…
|
2016-01-11 | Acquisition | Complete | $135.0M | Deal → |
| 12 |
Causata
Causata, a software company, develops and delivers software that connects and tr…
|
2013-08-07 | Acquisition | Complete | — | Deal → |
| 13 |
RedKite Financial Markets
RedKite Financial Markets provides financial institutions with tools and resourc…
|
2012-10-22 | Acquisition | Complete | — | Deal → |
| 14 |
Merced Systems
Merced Systems offers sales and service performance management solutions that im…
|
2011-12-02 | Acquisition | Complete | — | Deal → |
| 15 |
The Fizzback Group
The Fizzback Group is a customer engagement solutions platform enabling users to…
|
2011-09-19 | Acquisition | Complete | $80.0M | Deal → |
| 16 |
CyberTech International
CyberTech International is an IT tech company that specializes in SAP Implementa…
|
2011-02-15 | Acquisition | Complete | — | Deal → |
| 17 |
Eglue Business Technologies
Eglue Business Technologies offers real-time customer interaction management sol…
|
2010-06-10 | Acquisition | Complete | $29.0M | Deal → |
| 18 |
Orsus Solutions
Orsus Solutions USA provides situation management software for security situatio…
|
2009-11-23 | Acquisition | Complete | $22.0M | Deal → |
| 19 |
Syfact
Syfact develops investigative case management software for compliance, fraud, mo…
|
2009-06-01 | Acquisition | Complete | — | Deal → |
| 20 |
Actimize
NICE Actimize provides real-time fraud prevention, anti-money laundering, enterp…
|
2007-07-02 | Acquisition | Complete | $281.0M | Deal → |
| 21 |
Performix Technologies
Performix Technologies is a provider of employee performance management software…
|
2006-04-28 | Acquisition | Complete | $13.0M | Deal → |