| # | Acquired | Date | Type | Status | Price | |
|---|---|---|---|---|---|---|
| 1 |
Calabrio
Calabrio is a software company that provides an easy to use workforce optimizati…
|
2026-02-18 | Acquisition | Pending | — | Deal โ |
| 2 |
Cogito
Cogito enhances the emotional intelligence of phone professionals by applying be…
|
2024-10-11 | Acquisition | Complete | — | Deal โ |
| 3 |
Conversocial
Conversocial is a Customer Experience Platform for Messaging Channels.
|
2021-08-10 | Acquisition | Complete | $50.0M | Deal โ |
| 4 |
m-pathy
m-pathy delivers customer experience management for high traffic web and mobile …
|
2020-01-13 | Acquisition | Complete | — | Deal โ |
| 5 |
Transversal
Transversal is the pioneer in Knowledge Automation solutions, changing the way b…
|
2019-07-29 | Acquisition | Complete | — | Deal โ |
| 6 |
Monet Software
Monet Software is a global provider of workforce optimization solutions for smal…
|
2019-02-01 | Acquisition | Complete | — | Deal โ |
| 7 |
NowForce
NowForce is a SaaS-based company developing on-demand emergency response mobile …
|
2019-01-09 | Acquisition | Complete | — | Deal โ |
| 8 |
ForeSee
ForeSee is the pioneering leader in Voice of Customer (VOC) solutions. Revenue i…
|
2018-12-17 | Acquisition | Complete | — | Deal โ |
| 9 |
Next IT
Conversational A.I. through Natural Language Processing
|
2017-12-19 | Acquisition | Complete | — | Deal โ |
| 10 |
Verba Technologies
Verba Technologies is the leading provider of collaboration recording solutions …
|
2017-10-09 | Acquisition | Complete | — | Deal โ |
| 11 |
Eg Solutions
Eg Solutions is an enterprise software firm that caters to back office work forc…
|
2017-09-05 | Acquisition | Complete | $34.3M | Deal โ |
| 12 |
OpinionLab
OpinionLab provides omnichannel Voice of Customer feedback solutions to help org…
|
2016-11-16 | Acquisition | Complete | — | Deal โ |
| 13 |
Contact Solutions
Contact Solutions offers cloud-based, voice and mobile customer care solutions.
|
2016-02-22 | Acquisition | Complete | — | Deal โ |
| 14 |
Telligent Systems
Telligent Systems provides an enterprise-grade social community suite that conne…
|
2015-08-17 | Acquisition | Complete | — | Deal โ |
| 15 |
UTX Technologies
UTX Technologies is a mobile device tracking solutions developer.
|
2014-03-31 | Acquisition | Complete | $82.9M | Deal โ |
| 16 |
KANA Software
KANA Software is a software company delivering cloud-based customer service solu…
|
2014-01-06 | Acquisition | Complete | $514.0M | Deal โ |
| 17 |
Victrio
Victrio provides software that secures enterprises against fraud attacks that ar…
|
2013-10-29 | Acquisition | Complete | — | Deal โ |
| 18 |
GMT
Workforce optimization solutions
|
2011-09-26 | Acquisition | Complete | — | Deal โ |
| 19 |
Vovici
Vovici provides innovative Voice of the Customer (VoC) technology solutions to h…
|
2011-07-19 | Acquisition | Complete | $56.5M | Deal โ |
| 20 |
Rontal Applications
Rontal Applications provides physical security information management solutions …
|
2011-04-06 | Acquisition | Complete | — | Deal โ |
| 21 |
Iontas
Iontas develops business process optimization software solutions that capture in…
|
2010-02-04 | โ | Complete | — | Deal โ |
| 22 |
Mercom systems
mercom Systems provides voice recording products and services.
|
2006-07-14 | Acquisition | Complete | $35.0M | Deal โ |
| 23 |
R
Rp Security
RP Security is a developer of mobile video security technology for the transport…
|
2004-09-02 | Acquisition | Complete | $9.0M | Deal โ |