13
Total deals
$74.8M
Total value
$37.4M
Avg deal
$45.0M
Largest
| # | Acquired | Date | Type | Status | Price | |
|---|---|---|---|---|---|---|
| 1 |
Forethought
Forethought is a generative AI suite for customer support automation.
|
2026-03-11 | Acquisition | Complete | — | Deal → |
| 2 |
Unleash
Unleash gathers all of a user's dispersed data from their cloud and PC and deliv…
|
2025-12-18 | Acquisition | Complete | — | Deal → |
| 3 |
HyperArc
HyperArc is a SaaS company that offers a memory-complete AI + BI platform that e…
|
2025-07-14 | Acquisition | Complete | — | Deal → |
| 4 |
Local Measure
Real-time customer experience platform.
|
2025-02-24 | Acquisition | Complete | — | Deal → |
| 5 |
Ultimate
Ultimate is a virtual agent platform that offers customer service automation.
|
2024-03-13 | Acquisition | Complete | — | Deal → |
| 6 |
Klaus
Klaus is a customer service quality management app for running an effective QA p…
|
2024-01-08 | Acquisition | Complete | — | Deal → |
| 7 |
Tymeshift
The fastest WFM on the planet. Made exclusively for Zendesk.
|
2023-06-22 | Acquisition | Complete | — | Deal → |
| 8 |
Cleverly
Cleverly is an AI-based customer service platform that offers agent assistance, …
|
2021-08-26 | Acquisition | Complete | — | Deal → |
| 9 |
Smooch Technologies
Smooch is the best way to have personal, rich conversational commerce experience…
|
2019-05-22 | Acquisition | Complete | — | Deal → |
| 10 |
Base
Base empowers companies to take a scientific sales approach with solutions that …
|
2018-09-10 | Acquisition | Complete | — | Deal → |
| 11 |
Outbound.io
Outbound.io is a web-based tool that organizes the messages its users send aroun…
|
2017-05-04 | Acquisition | Complete | — | Deal → |
| 12 |
BIME Analytics
BIME is a powerful modern BI tool capable of turning data from any source into v…
|
2015-10-13 | Acquisition | Complete | $45.0M | Deal → |
| 13 |
Zopim
Zopim designs and develops online chat software solutions.
|
2014-04-10 | Acquisition | Complete | $29.8M | Deal → |