BlackBeltHelp
Miami
About BlackBeltHelp
BlackBeltHelp provides 24x7 Student Services Contact Center Technology for students, faculty and staff of higher education institutions. BlackBeltHelp solutions reduce administrative burdens, improve operational efficiencies while expanding access and reducing institutional costs. This is enabled by an AI-powered cloud-based platform offering integrated voice, chat, ticket, email, and bot technology. Our virtual OneStop serves the entire campus lifecycle: * IT * LMS * Switchboard * Admissions/Enrollment * Registration * Financial Aid * Student Accounts/Bursar * Student Services Our solutions are designed to increase retention, completion and constituent satisfaction rates. Our partner institutions experience: * Ability to serve both distance and presence-based students with a highly personalized experience * Resolve 90% of all service inquiries in one interaction * Deliver 90% satisfaction rates * Provide personalized online self-help tools and apps
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 251 – 500
- Estimated revenue: Less than $1M
- Total funding: $2.0M
- Funding stage: Early Stage Venture
- Last round: Series A (Jan 2015)
- Website: blackbelthelp.ai
- Phone: 844-255-2358
Industries & Categories
Consulting, Education, Higher Education, Information Services, Information Technology
Social Profiles
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