Empact Solutions
New York
About Empact Solutions
Empact is the leading provider of independent Service Quality Intelligence’the knowledge you need to measure, report, benchmark and enforce the quality of experience delivered against any Service Level Agreement (SLA). Today’s world requires the ability to audit and enforce service quality. Companies demand accountability and transparency from their outsourcers, suppliers, partners’even their own internal IT functions. Unique in the industry, EyeQSM is Empact’s proprietary third-party service, which provides a comprehensive and independent audit of Service Level Agreements (SLAs). Utilizing EyeQSM, Empact validates service quality metrics around business process efficiency, application availability, systems and network performance, workload levels, accuracy, recoverability and more.
Company Facts
- Operating status: Closed
- Company type: For Profit
- IPO status: Private
- Employees: 1 – 10
- Estimated revenue: $1K – $10K
- Total funding: $10.0M
- Last round: Series Unknown (Jan 2002)
- Website: empactsolutions.com
- Phone: +1-033-22264575
Industries & Categories
Business Intelligence, Enterprise Software, Information Technology
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