Gradient Labs
London
About Gradient Labs
Gradient Labs is a London-based AI startup founded in 2023 by Dimitri Masin, Danai Antoniou, and Neal Lathia. The company specializes in conversational AI agents designed to automate manual, repetitive tasks in customer support operations. Their flagship product is Otto, an AI agent that can resolve customer queries, including those requiring actions and access to account data, enabling companies to scale customer experience operations with minimal human intervention.
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 11 – 50
- Total funding: $16.6M
- Funding stage: Early Stage Venture
- Last round: Series A (Jul 2025)
- Website: gradient-labs.ai
- Phone: [email protected]
Industries & Categories
Artificial Intelligence (AI), Business Process Automation (BPA), Customer Service, Financial Services, FinTech
Social Profiles
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