Hatch
Richmond
About Hatch
Hatch develops an AI-driven communication platform to help businesses automate sales conversations from one collaborative workspace. The company provides a customer service representative (CSR) platform designed to streamline lead engagement and follow-up via SMS, email, and voice. It enables businesses to deploy conversational AI agents trained on their own knowledge base to handle real-time customer interactions, book appointments, qualify leads, and manage follow-up’even after hours. The platform integrates natively with CRMs and lead sources, offering a unified inbox interface where teams can monitor AI conversations and seamlessly hand over to humans when needed. Hatch supports multi-channel campaign sequences, real-time ROI tracking, and reporting on response and close rates and targets businesses in the home services sector but broadly supports customer touchpoints like lead qualification, appointment setting, review collection, and customer experience.
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 11 – 50
- Estimated revenue: $1K – $10K
- Total funding: $13.7M
- Funding stage: M&A
- Last round: Series A (Jul 2021)
- Website: usehatchapp.com
- Phone: 804-293-0556
Industries & Categories
Marketing Automation, SaaS, Sales, Sales Automation, Software
Social Profiles
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