LiveAgent
Founded 2006
About LiveAgent
LiveAgent is a multi-channel customer service software, which helps companies deliver exceptional customer service through various support channels like Voice, Email, Live Chat, Facebook, Twitter and Contact Forms. LiveAgent offers a very friendly UI, featuring following functions: Answer mails, chats, phone calls, Facebook posts and private messages and monitor Tweets mentioning your brand or important keywords - all from one place. All important help desk and live chat features included: POP3 accounts, Email piping, Departments, Priorities, Statuses, Tags, Rules, Ticket Routing, Canned/Predefined messages, Email templates, Voice integration, Real-time website monitoring and statistic, Chats, Facebook integration, Knowledgebase, Live Suggestions as you type, Feedback and Contact forms, Agent rating, Gamification, Multilingual, Ticket Filters, File sharing and attachments, Chat button templates and much more.
Company Facts
- Founded: 2006
- Legal name: Quality Unit, s. r. o.
- Operating status: Operating
- Company type: For Profit
- IPO status: Private
- Employees: 101 – 250
- Estimated revenue: $1K – $10K
- Website: liveagent.com
- Phone: 421 2 33 456 826
Social Profiles
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