LivedCX®
Santa Clara
About LivedCX®
LivedCX® is an AI-powered platform that helps large enterprises simplify contact center operations and improve customer experience. It delivers real-time insights into people, processes, and technology to reduce costs, boost performance, and enable AI-driven transformation. Targeting industries like energy, telecom, and financial services, LivedCX® stands out with its four-stage approach: Collect, Discover, Enhance, and Monitor. It unifies data, maps experience journeys, identifies automation opportunities, and drives continuous improvement through coaching and compliance tracking. Unlike siloed tools, LivedCX® offers a single, intelligent orchestration layer to turn operational complexity into scalable, measurable growth.
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 11 – 50
- Total funding: $2.1M
- Funding stage: Seed
- Last round: Seed (Jul 2019)
- Website: livedcx.ai
- Phone: [email protected]
Industries & Categories
Customer Service, Data Mining, Software
Social Profiles
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