OnDutyOps
Claymont · Founded 2025
About OnDutyOps
OnDutyOps is a Support Operations-as-a-Service (SOaaS) provider that manages customer support, administrative tasks, and back-office operations for startups and growing digital businesses. The company handles day-to-day operational work with consistency and scale, removing the need for clients to hire or manage internal teams. Each engagement includes trained staff, defined workflows, and AI-supported automation to improve responsiveness, control costs, and maintain service quality. The service integrates directly with existing tools such as Zendesk, Intercom, Gorgias, HubSpot, and Notion. Its model combines human support with automation and analytics to give clients clear visibility into performance and operational efficiency. The company focuses on providing reliable 24/7 coverage, measurable operational outcomes, and scalable customer support infrastructure. Its approach combines human oversight, structured processes, and automation to help businesses maintain consistent operations as they grow.
Company Facts
- Founded: 2025
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 11 – 50
- Total funding: $10.0K
- Funding stage: Seed
- Last round: Non-Equity Assistance (Nov 2025)
- Website: https://www.ondutyops.com
- Phone: 302-601-0425
Industries & Categories
Customer Service, E-Commerce, Information Technology, Internet, Outsourcing
Social Profiles
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