PolyAI
San Francisco
About PolyAI
PolyAI develops conversational artificial intelligence software that enables organizations to automate customer service interactions through voice-based virtual agents. The company provides a platform that uses natural language understanding to handle inbound phone conversations, answer questions, complete tasks, and route calls based on customer intent. Its technology integrates with existing contact center systems and business tools to support order management, account inquiries, bookings, and issue resolution. PolyAI also offers tools for conversation design, testing, deployment, and performance monitoring to help teams manage and update voice interactions over time. The platform supports multiple languages and accents and is designed to operate continuously while collecting structured data from conversations for analysis and operational improvement.
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 101 – 250
- Estimated revenue: $10K – $50K
- Total funding: $202.0M
- Funding stage: Late Stage Venture
- Last round: Series D (Dec 2025)
- Website: polyai.com
- Phone: [email protected]
Industries & Categories
Artificial Intelligence (AI), Call Center, Customer Service, Enterprise Software, Machine Learning
Social Profiles
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