ResponseTek
Vancouver
About ResponseTek
ResponseTek Networks Corp. is a global leader in on-demand Customer Experience Management (CEM) software solutions, transforming the voice of the customer into actionable business intelligence. The innovative ResponseTek Listening Platform™ connects Global 1000 corporations, such as HSBC, Vodafone, Barclays, Aon, Rogers and BCAA, with their customer base across retail, call centre, online, technical support, mobile app and business services touch-points. Using a variety of methods ’ SMS surveys, online collection and social media monitoring included ’ ResponseTek is able to provide organizations with a single view of the customer experience with quantitative and verbatim analysis. ResponseTek is headquartered in Vancouver with offices in Toronto and London, UK.
Company Facts
- Operating status: Closed
- Company type: For Profit
- IPO status: Private
- Employees: 101 – 250
- Estimated revenue: $10K – $50K
- Total funding: $6.0M
- Funding stage: M&A
- Last round: Series Unknown (Jan 2014)
- Website: responsetek.com
- Phone: 1(604) 484-2900
Industries & Categories
Customer Service, Information Technology, Market Research, SaaS, Software
Social Profiles
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