RightAnswers
Clark
About RightAnswers
RightAnswers provides self-service content and information technology (IT) knowledge management solutions to enable internal help desk organizations to enhance the end-user support experience. It offers Self-Service, a portal that integrates with the client's existing call management system, empowering end-users to resolve incidents and reducing the need to contact the help desk; Support Analyst, a portal that integrates with existing call management systems to provide an environment for help desk professionals to resolve open incidents and access IT support resources; and Solution Manager, an interface that enables clients to manage their enterprise knowledge. It also provides a Knowledge Explorer that enhances a suite of products by searching various selected resources within the client organization for relevant content; and a Support Wiki that offers Wiki functionality to simplify the capture of organizational knowledge.
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 51 – 100
- Total funding: $2.3M
- Funding stage: M&A
- Last round: Series A (Oct 2005)
- Website: uplandsoftware.comrightanswers
- Phone: +1 732 396 9011
Industries & Categories
Computer, Customer Service, Software
Social Profiles
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