SoCoCare
San Diego
About SoCoCare
SoCoCare delivers the market’s most intelligent and highly evolved Social Engagement solution for customer service and sales organizations. Our Social Customer Interaction Management offering, Social CIM, was designed specifically for customer care agents and supervisors with easy to use heads-up displays, dashboards and strong analytics for customer care. With Social CIM, your social customer care efforts are optimized for efficiency and customer satisfaction by eliminating spam and using advanced Natural Language Processing and Business Rules engines to help your agents engage with customers professionally. If you want to deliver a more dignified customer experience in the social realm, Social CIM is your best option.
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 1 – 10
- Funding stage: M&A
- Last round: Non-Equity Assistance (Oct 2013)
- Website: sococare.com
- Phone: [email protected]
Industries & Categories
Hardware, Software
Social Profiles
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