Support.com
Redwood City, California, United States
About Support.com
Support.com Cloud is designed to function like a GPS for customer support. Their Support.com Agent Support application offers an easy-to-use interface that makes it simple for support agents to launch Guided Paths® that walk them through the exact steps they need to solve even the knottiest end-user technical problems. Full-feature remote access to the user’s connected technology is built right in, and detailed data is gathered throughout the entire interaction, providing valuable insights to support center management and a feedback loop for the continual improvement of Guided Paths.
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Public
- Employees: 1,001 – 5,000
- Estimated revenue: $10K – $50K
- Total funding: $17.0M
- Funding stage: M&A
- Last round: Series B (Jun 1999)
- Ticker: nasdaq:SPRT
- Website: support.com
- Phone: 720-407-6078
Industries & Categories
Cloud Computing, SaaS, Software
Social Profiles
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