Thematic
San Francisco
About Thematic
Thematic helps businesses increase customer satisfaction and retention by finding insights in customer feedback. They use proprietary AI algorithms to analyze feedback collected through NPS surveys, reviews, social media and contact centre logs. Thematic aggregates insights from this feedback in one place and makes it easy for everyone to answer questions about the needs of their customers.
Company Facts
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 11 – 50
- Estimated revenue: Less than $1M
- Total funding: $1.8M
- Funding stage: Seed
- Last round: Grant (Jul 2020)
- Website: getthematic.com
- Phone: 415 800 4123
Industries & Categories
Consumer Reviews, Customer Service, Text Analytics
Social Profiles
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