Thread
New York · Founded 2022
About Thread
Thread is an AI-powered service desk platform for Managed Service Providers (MSPs). It uses automation, chat, and AI-driven triage to streamline IT support by handling ticket details, categorization, prioritization, and responses. The platform integrates features like a unified inbox, PSA automations, and AI chat tools to improve technician efficiency and speed up resolution times.
Company Facts
- Founded: 2022
- Operating status: Active
- Company type: For Profit
- IPO status: Private
- Employees: 11 – 50
- Estimated revenue: $10K – $50K
- Total funding: $33.9M
- Last round: Series Unknown (Dec 2025)
- Website: https://getthread.com
- Phone: 7187152294
Industries & Categories
Apps, Artificial Intelligence (AI), Information Technology, Messaging
Social Profiles
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